A poor underlying model is often revealed through casually thrown (or thrown off) error messages. One post hoc way to address this deficiency -- though it may not improve the model's weaknesses -- is to request feedback from message recipients. Microsoft Office users are sometimes requested to indicate whether a particular message is effective, as shown in this screenshot. Not all messages offer this feature; it would be interesting to know how Microsoft determines which messages deserve this treatment, and what internal workflow accompanies the feedback.
4 comments:
That is just well thought out and really fantastic to see someone who knows how to put these thoughts down so well.
Thanks for taking the time to comment. I'm always open to suggestions for improvement or special topics of interest.
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The previous author is commenting on an Amazon review. Talk about cross-domain!
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