Error Message Effectiveness

A poor underlying model is often revealed through casually thrown (or thrown off) error messages. One post hoc way to address this deficiency -- though it may not improve the model's weaknesses -- is to request feedback from message recipients.  Microsoft Office users are sometimes requested to indicate whether a particular message is effective, as shown in this screenshot.  Not all messages offer this feature;  it would be interesting to know how Microsoft determines which messages deserve this treatment, and what internal workflow accompanies the feedback.

Posted via email from knowlengr

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Error Message Effectiveness

Define "Mission-Critical"

Today a NetworkWorld survey asked we were "monitoring the percent of storage space being used for non-mission critical data," and whether we were currently "classifying data into tiers based on value to the business."

Risk management based upon information value is difficult, and probably seen as soft technology -- meaning that there is a perception that it need not be done. The Applied Visions project Camus attempts to address this for military applications.  To accomplish project goals, knowledge is drawn from diverse sources, and requires a complex mix of general and specialized knowledge.

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Define "Mission-Critical"